Description
As the name implies, it’s simple service. No bells and whistles. This is WordPress website hosting with some supplemental services, such as weekly updates, 1.5 website backups (daily backups with one additional monthly backup), free malware removal, discounted support, and periodic database clearings.
Free Support Available
- Unity Tenth Client Account Support (Free): Handles questions related to your account in the Unity Tenth Growth Center and Greenthumb.
- Website Training (Free): Need to be shown how to do something on your website? Using Zoom, this type of support will show you how in no time!
Plus, you get 1 Website Growth Checkup per year! During the check up, you’ll get a virtual meeting with your own personal account strategist who will take a look at your website’s performance and help you develop actionable steps to grow your website and take it to the next level. ($50 value for FREE!) Upgrade to at least Basic to get this perk!
Discounted Support
- Hosting & Domain Support ($35/hr): Deals with questions about hosting, website migration, and domain registration (fees might be applied).
- Gravity Forms Support ($35/hr): Need a form on your website? Put in a ticket, tell us how you want it, and we’ll take care of it for you!
- Emergency Website Support ($35/hr): Did your website go down unexpectedly? Customers can’t access your website? Get help in restoring your website quickly! (Website backup restorations are free!)
- WordPress Technical Support ($35/hr): Get basic technical assistance for your WordPress website.
- Content Management ($35/hr): Deals with adding, removing, or editing your website content (You must supply the content to add).
- WooCommerce/LearnDash Technical Support ($35/hr): Get support for you WooCommerce and other ecommerce websites, LearnDash and other e-learning platforms, and other membership websites.
Additional Perks
Website traffic and progress monitoring via Google Analytics(Upgrade to at least Basic to get free website traffic monitoring)- Once daily and once monthly off-site website backups & restoration
Website security monitoring &FREE malware removal (Upgrade to at least Basic to get free security monitoring)Weekly website progress reports(Upgrade to at least Basic to get free website progress reports)- Weekly plugin & theme updates
Website performance monitoring and optimization(Upgrade to at least Basic to get free performance monitoring)- Periodic WordPress Core updates
- FREE migration from your current hosting provider to us
Premium Uptime Monitoring(Upgrade to at least Basic to get free uptime monitoring)- Periodic Spam Comment Monitoring & Deletion
- Periodic Post Revision History Deletion
- Periodic mySQL Database Optimization
Optional Perks
- OPTIONAL: Domain management
- OPTIONAL: Plugin/Theme License management
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