This service gives your self-hosted WordPress website basic, ongoing support that’s necessary to keep it running.
Support Departments Available
- Unity Tenth Client Account Support (Free): Handles questions related to your account in the Unity Tenth Growth Center and Greenthumb.
- Hosting & Domain Support (Free): Deals with questions about hosting, website migration, and domain registration (fees might be applied).
- Website Training (Free): Need to be shown how to do something on your website? Using Zoom, this type of support will show you how in no time!
- Emergency Website Support (Free): Did your website go down unexpectedly? Customers can’t access your website? Get help in restoring your website quickly!
- WordPress Technical Support ($15/hr): Get basic technical assistance for your WordPress website.
- Content Management ($15/hr): Deals with adding, removing, or editing your website content (You must supply the content to add).
- WooCommerce/LearnDash Technical Support ($15/hr): Get support for you WooCommerce and other ecommerce websites, LearnDash and other e-learning platforms, and other membership websites.
- Website traffic and progress monitoring via Google Analytics
- Library of WordPress video tutorials
- Daily off-site website backups & restoration
- Weekly website progress reports
- Weekly plugin & theme updates
- Periodic WordPress Core updates
- Premium Uptime Monitoring
- Periodic Spam Comment Monitoring & Deletion
- Periodic Post Revision History Deletion
- Periodic mySQL Database Optimization