by support_hf06ms | Jun 7, 2021
After a successful purchase, you will be sent an onboarding form. The encrypted form will ask you about your hosting provider and your login information. We will keep this information secret and safe. If you’re asking for a one-time ticket, you will be asked to fill...
by support_hf06ms | Jun 7, 2021
If you’ve added Domain Management or License Management to your Website Management subscription, we will make sure to keep everything working properly. In order for us to do that, we will have to buy our own license and registration and apply it to your account. If...
by support_hf06ms | Jun 7, 2021
At this time, we are unfortunately unable to provide a full refund. But we are working to make this possible in the future because it’s the right thing to do.
by support_hf06ms | Jun 7, 2021
When you become a Website Management subscriber, you’ll be made a collaborator on the Flywheel hosting account. (Don’t worry, we’ll handle the bill). Accept the request in your email and you should be given access to the account (you may also have to create a free...
by support_hf06ms | Jun 7, 2021
Unless you have a custom plan, no. When you get a subscription, at the time of payment you’ll be asked if you accept the terms and conditions, which you can read before you process the payment. The conditions will also be available always on our Terms of Services page...
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